Shipping

<h2>Shipping</h2>
<p>Have a question about your order? Email <a href="mailto:hello@upperbags.com">hello@upperbags.com</a> with your order number.</p>
<h3>When your order ships</h3>
<p>Orders ship in <strong>1-2 business days</strong>. From Black Friday through December, please allow <strong>5-7 business days</strong> for orders to ship.</p>
<h3>Delivery time</h3>
<p>U.S. delivery is usually <strong>2-4 business days after shipping</strong>.</p>
<h3>Tracking</h3>
<p>Tracking is emailed to you as soon as your order ships. Tracking links can take a day or two to update.</p>
<h3>Christmas</h3>
<p>Our Christmas ship-by date is <strong>December 20</strong>. That is the date your order ships by, not the date it arrives. We recommend ordering by December 15.</p>
<h3>Carriers</h3>
<p>We use UPS, USPS or FedEx for U.S. orders and DHL for international orders.</p>
<h3>Address changes</h3>
<p>You have a one-hour window to request an address change. Email <a href="mailto:hello@upperbags.com">hello@upperbags.com</a> right away. We will do our best, but there are no guarantees.</p>
<h3>International orders</h3>
<p>International shipping charges do not include customs, duties and taxes. The recipient is responsible for these fees, which the carrier collects at delivery. International orders are final sale, except for defects covered by our warranty.</p>
<h3>Returns and warranty</h3>
<p>180-day returns and a 2-Year Limited Warranty. Full terms: upperbags.com/pages/returns</p>